Responsible Gaming
Gambling Should Be Entertainment, Not Income
At Bristlecone Gardens, we believe gambling should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Please gamble within your means and only with money you can afford to lose.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to access gambling services. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal age, please do not use our services.
Warning Signs of Problem Gambling
Recognise the warning signs. If you identify with any of the following, you may have a gambling problem:
- Chasing losses by gambling more to recover money you've lost
- Gambling with money intended for bills, rent, or essential expenses
- Hiding your gambling activity from family, friends, or partners
- Feeling anxious or irritable when trying to reduce gambling
- Gambling for longer periods or with larger amounts than intended
- Neglecting work, education, or personal relationships due to gambling
- Borrowing money or going into debt to fund gambling
- Thinking about gambling constantly, even when not gambling
- Using gambling as an escape from stress, anxiety, or depression
- Failed attempts to reduce or stop gambling
Self-Help Tools & Responsible Gaming Features
Most licensed operators offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period
- Loss Limits: Set a maximum amount you're willing to lose in a given timeframe
- Reality Checks: Regular reminders of how long you've been gambling and money spent
- Time Limits: Automatic session timeouts after a set duration
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling for a period you choose
- Account Restrictions: Request operator-imposed restrictions on your account
Contact your gambling operator to activate these tools on your account.
Support Organizations & Help Resources
If you are struggling with gambling, professional help is available. The following organisations provide free, confidential support:
United Kingdom
- GamCare – Free support and counselling for problem gamblers
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (free, 24/7) - GamStop – National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk
Self-exclude from all UK-licensed online gambling operators simultaneously - Gamblers Anonymous – Support groups and peer support
Website: www.gamblersanonymous.org.uk - National Debtline – Help with gambling-related debt
Helpline: 0808 808 4000 (free, Monday–Friday 8am–8pm, Saturday 8am–4pm)
International Resources
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
Need Help? Reach Out Today
If you are concerned about your gambling or the gambling of someone you know, please seek help immediately. There is no shame in asking for support. Trained professionals are ready to assist you, confidentially and at no cost.
Don't struggle alone. Contact GamCare on 0808 8020 133 or visit www.gamcare.org.uk today.
Bristlecone Gardens is committed to promoting responsible gambling. This information is for guidance only. If you are accessing gambling services outside the UK, please check local laws and support services in your jurisdiction. Remember: if you choose to gamble, do so responsibly and within your means.